Shipping policy

Vasefa Shipping Policy

Order processing

Orders typically require 1–3 business days for processing before shipment. Processing time is separate from carrier delivery time. Orders placed on weekends or holidays begin processing on the next business day.

Shipping rates and delivery estimates

Available shipping methods, charges, and estimated delivery windows are displayed at checkout before payment. Delivery estimates are not guaranteed and may change because of carrier operations, weather, peak periods, customs, or events outside our control.

Tracking

When tracking is available, it is sent to the email address used at checkout after the order ships. Tracking may take time to update after the carrier receives the parcel.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact support@vasefa.com as soon as possible if an address needs correction. We cannot guarantee changes after fulfillment begins.

Delays, loss, or damage

If tracking shows an unusual delay, loss, or delivery problem, contact support@vasefa.com with your order number. We will review the information and coordinate with the carrier when appropriate.

International orders

International availability depends on the destination offered at checkout. Import duties, taxes, brokerage fees, or customs charges may be collected by local authorities and are the customer's responsibility unless checkout states otherwise.

Split shipments

Items from the same order may occasionally arrive in separate packages. Any available tracking information will be provided for each shipment.

Contact

Shipping questions may be sent to support@vasefa.com.